zappos in A Sentence

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    I used to work at Zappos.

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    Then Zappos has been hacked.

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    The bad news is you can't order a new crush from Zappos.

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    This is how a company like Zappos has created such a loyal following.

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    Companies as diverse as Google, Zappos and Sun Hydraulics show it can provide significant competitive advantage.

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    At online retailer Zappos, CEO Tony Hsieh has pushed flat to a whole new level, adopting holacracy principles.

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    Zappos has become almost as well known for its culture as it is for the shoes that it sells online?

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    Amazon acquired Zappos in 2009 and by 2018, it was the biggest online seller of shoes and apparel by far.

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    Zappos offers new employees $2000 to quit after the first week of training if they decide the job isn't for them.

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    Great companies like Zappos based their business model on respect of a customer needs and equanimity and transparency among the workers.

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    To quell these worries, Zappos provides its potential customers with trust signals like credit card logos, small lock icon and third-party security seals.

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    For example, one way that Zappos achieves this is by offering new recruits up to $5000 to walk out the door, no questions asked, during their initial five-week training.

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    As some of your may know, return shipping is completely free through Amazon(and Zappos,) and you don't have to worry about going out to get your own shipping label.

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    The only problem is that many Zappos videos are short reviews where a guy kind of spins the shoe around and displays every angle of the shoe to the customer.

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    Community service is also a core value at Zappos, where employees are encouraged to volunteer their time for a variety of causes and are paid for the hours they volunteer.

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    But catering to the customer has become a kind of legendary goal, with companies like Zappos setting the standard for bend-over-backward service that tries to anticipate the customer's every desire and respond to their every whim.

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    Top companies today, including Google and Zappos, have found that a work culture that includes some fun, populated by happy and positive people, leads to more productivity and success for the business as well as the people.

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    Great benefits and a workplace that is fun and dedicated to making customers happy all fit in with the Zappos approach to company culture-- when you get the company culture right, great customer service and a great brand will happen on its own.

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