How Are Brands Using Geofencing in Their In-App Experience?
QSR brands have only begun to scratch the surface of Geofencing.
The Whopper Detour
campaign of 2018 made use of in-app Geofencing to lure customers away from a McDonald's.
This is where Geofencing can streamline the takeaway experience to be fast
and efficient for the customer, and more cost-effective for the restaurant.
Not one to sit out on a
new technology, Burger King responded to McDonald's use of Geofencing with a campaign of their own.
Geofencing can be used for many purposes, for
example for parents, if they want to know whether their child has reached or left school.
Companies like McDonald's and Starbucks have begun testing in-app software that lets a customer order ahead and
uses Geofencing to predict when the customer will arrive.
Yik Yak has attempted to address this,
after much criticism for allowing bullying to take place by Geofencing schools, prohibiting use of the app within a school area.
In 2017, McDonald's began to experiment with Geofencing built into its app to allow customers to create an order anywhere
and pay for it through the app upon arrival.
When the customer's mobile app
was within 600 feet of a McDonald's location, Geofencing would trigger the delivery of a digital coupon
offering the Burger King Whopper for just 1 cent.
Both Australia and New Zealand are considering apps based on Singapore's TraceTogether app and BlueTrace protocol.
Russia intends to introduce a Geofencing app for patients diagnosed with COVID-19 living in Moscow,
designed to ensure they do not leave home.