Chargeback in A Sentence

    1

    A chargeback occurs when a customer disputes a transaction and requests their bank to investigate that charge.

    2

    As long as a merchant keeps good records of their transactions, including detail tapes from cash registers or information from an online purchase, they will usually be able to settle any chargeback inquiry.

    3

    Providing specific information, such as a signed sales receipt, is usually enough to refresh a customer's memory and end the chargeback dispute.

    4

    They can process a chargeback to the merchant who accepted the lost or stolen card.

    5

    This will allow you to do a chargeback if your product never arrives.