slas in A Sentence

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    Many providers would mention hidden rules in Slas, as opposed to their advertisement.

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    The process involves assessing the impact of change on service quality and Slas.

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    This course will cover advanced uses of Service such as Slas, entitlements, and queues.

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    The process involves assessing the impact of change on service quality and Slas online.

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    Lots of people talk about 100% Slas, but when you dig they are referring to specific parts of the solution.

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    One way to guarantee such a quality of text messaging lies in introducing Slas(Service Level Agreement), which are common in IT contracts.

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    You can also create multiple Slas with different response times depending on the type of ticket, product, customer group, or other criteria that you define.

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    For example, while advertising they might say that they would provide backups, where as in Slas they would say backups are taken, but not guaranteed.

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    Create work orders directly from a case, customer portal, email, or directly from your CRM and track against Slas, entitlements, revenue and related costs, and invoicing.

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    TEEC is unique in that it specifies its Slas to the app level, and provides support to ensure action can be taken to meet that SLA 24/7/365.

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    Agents can receive alerts when a new ticket is assigned to them or when a defined amount of time has elapsed on them and managers can have tickets escalated to them if they haven't been resolved according to your service level agreements(Slas).

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