It can record every incoming call using the Servicetitan Call Recording feature.
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3
Does Servicetitan offer functionality for recording the calls received
by their customer service representatives?
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4
Users who gave Servicetitan a positive review stated that its software
and mobile app are extremely easy to use and has a modern design.
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5
Users who gave Servicetitan a negative review said that the software is too expensive
and its numerous features and capabilities can be very overwhelming.
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6
Some users also stated that there is a frequent downtime at nights when Servicetitan do updates
and that they also sometimes experience glitches in the system.
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7
One user who gave Servicetitan a negative review on Software Advice said
that the updates being made periodically causes the software to malfunction, which is very frustrating for their employees and technicians.