I have always been the people person,
whether employees or customers," says Kurzius, a soft-spoken skateboarder whose rumpled shirtsleeve mostly hides an elaborate,
autobiographical tattoo snaking down his left arm.
It's an excellent problem to have, of course--one Chestnut and his co-founder,
chief customer officer Dan Kurzius, have learned to embrace over the almost 18 years that they have
devoted to their company.